Mannai Corporation, Computer & Office Systems (COS) – Networking Division has become the first unified communications solutions provider in the GCC to achieve the prestigious Cisco Master Unified Communications Specialization status.
Cisco Master Unified Communications Specialization recognizes an elite group of channel partners that have the most in-depth technology skills and demonstrated customer success in selling, deploying, and supporting sophisticated Cisco Unified Communications solutions.
Only Cisco partners with a highly qualified unified communications practice can achieve a Master Unified Communications Specialization. Mannai successfully met the stringent requirements – independently audited by Cisco and a third-party auditor – in the areas of:
Customer success: successful delivery of integrated, multiple unified communications solutions and applications integration in areas such as contact center, unified messaging, rich media, mobility, and presence solutions.
Technology expertise: Additional Cisco Certified Internetwork Expert (CCIE) certified individuals, industry recognized project management credentials, and Cisco and third-party application integration experience.
Services capability and methodology: Comprehensive services assessment across the Cisco Lifecycle Services phases, including ISO prescribed skills for the operate phase and post-implementation support.
Mannai completely owes this success to its customers; the IT visionaries of the State of Qatar, without whose support they would not have achieved this milestone. Customers in Qatar have always been at the forefront in adopting new technologies thus creating an environment for partners like Mannai to continuously evolve and innovate.
It is customer’s trust in Mannai Networks & Telecom Division (NTD) capabilities that has motivated and driven the Mannai team to excel in their service offerings and continuously raise the bar for customer satisfaction and create a new benchmark for other Cisco partners in the region.
In addition to winning Master Unified Communications Specialization, Mannai NTD is currently a Cisco Gold Certified Partner having already achieved Advanced Specializations in Unified Communications, Routing and Switching, Security, Telepresence, Customer Voice Portal, Outdoor Wireless Mesh, Datacenter Storage, Datacenter Networking and Wireless LAN. Mannai NTD also holds ISO/IEC 20000/1:2005 certification.
As a Cisco Gold Partner with a Master Unified Communications Specialization upgrade, Mannai NTD helps businesses become more efficient and productive by implementing unified communications services.