CORPORATE

VACANCIES/ SENIOR AGENT – TELESALES

Role:

SENIOR AGENT – TELESALES

Business Unit:

Auto Sales

Division:

Automotive Group

Job Description:

Job Purpose:

  • To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner
  • Develops new prospects and corresponds with existing customers to increase sales.
  • Responsible to meet sales targets, ensure customer satisfaction and coordinate payments with customers.

Job Scope:

  • Deals internally with all Auto Group section.
  • Deals externally with customers.

Major Job Responsibilities and Accountabilities:

  • Sales and Administration:
    • Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
    • Proactively follow up leads generated
    • Use of initiative to identify and follow up opportunities with companies who are not on the database
    • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business.
    • Work closely with the marketing team to achieve sales objectives
    • Attend monthly meetings with the Management to update information and discuss any issues.
    • Liaise effectively with all departments to ensure customer requirements are met.
    • Contribute to the team performance by sharing and implementing Best Practise Ideas.
    • Calls a prospective client and persuading them to either purchase/trial a product/service, or accept a visit from another sales team member.
    • Influences customers to buy or retain product or service by following a prepared script to give product reference information.
    • Answers customers’ questions on the phone and introduces or refer callers to the appropriate person.
    • Ensures customer awareness of all products available.
    • Sells additional products, services and repair work in a professional manner.
    • Resolves complaints with sensitivity and involve others when needed.
    • Ensures that details of all vehicle transactions are accurately and completely documented and registered.
    • Follow order-to-delivery process to ensure customer satisfaction.

Location:

Head Office – Industrial Area

Minimum Qualifications:

  • Fluent in Arabic and English
  • Good oral and written communication
  • Bachelor’s Degree

Skills Desired:

Computer literate

Years of Experience Desired:

 A minimum of 1 - 2 years experience in an automotive industry

APPLY

Applying For: SENIOR AGENT – TELESALES

Contact Us

<span style="text-align:left"> Tel: (+974) 4455 8888 </br> Fax: (+974) 4455 8880</br> Email: info@mannai.com.qa </span>

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