Role:

Deputy Manager

Business Unit:

ICT

Division:

IT Solutions-OFES

Job Description:

Job Purpose:

Managing the Ricoh product line (Office Printing, Communication Services)

Job Scope:

• Responsible for the above Ricoh product Managment
• Report to the Division Manager
• Ensure daily customer deliverables are met as per Mannai SLAs and enhance customer satisfaction levels

Major Job Responsibilities and Accountabilities:

Responsibilities:

• Managing the product line (Office Printing, Communication Services) life cycle from strategic planning to tactical activities.
• Set pricing to meet revenues and profitability goals.Supporting sales team in closing massive projects, tenders, pipelines, pricing, promotion and various marketing activities.
• Developing new products for the company.
• Day to day communication with suppliers in order to inform and follow up the opened deals to get best prices-lead time-closing deals. (Ensure the validity of products).
• Communicating with the logistics department to contact the supplier in order to arrange the best lead time- payment facilities and return maintenance authorization.
• Communicating with pre-sales for verifying all solutions with suppliers and acknowledgement with the new technologies.

Requirements:

• Proven product management experience.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering client-focused solutions based on customer needs.
• 5+ years of Product Management experience in IT background desirable.
• Understanding of is added advantage.
• Bachelor’s Degree in appropriate field of study.

Preferred Education:

Techno-Comercial back ground

Minimum Qualifications:

Bachelor’s Degree qualification

Skills Desired:

• Analytical, Number crunching, Technical writing, IT Operations.
• Demonstrated understanding of SalesForce and others Sales/Product Management tools.
• Excellent computer competency with common desktop applications (i.e., MS Office/Excel/Power Point).
• Highly skilled at interacting competently with subordinates, peers, and functional managers.
• Excellent communication skills in English (Arabic is Prefered) to include: strong listening and effective interpersonal and communication skills (both written and oral) with a customer.

Years of Experience Desired:

5+ years

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